Shipping and Delivery Policy

Effective Date: 1 Dec 2024

Introduction

At www.rcdelhi.in, we strive to ensure that your orders are delivered to you in a timely and efficient manner. This Shipping and Delivery Policy outlines the terms and conditions related to the shipping and delivery of products purchased through our website.

By placing an order on www.rcdelhi.in, you agree to the terms of this policy.

1. Shipping Locations

We currently deliver to addresses within India. If you require international shipping, please contact us at info@rcdelhi.in for assistance.

    2. Shipping Charges

    Shipping charges are calculated based on the following factors:

    • The weight and dimensions of the package.
    • The delivery location.
    • The chosen shipping method (e.g., standard or express).

    Shipping charges will be displayed at checkout before you confirm your order.

    3. Order Processing Time

    • Orders are processed within 1-2 business days after payment confirmation.
    • Orders placed on weekends or public holidays will be processed on the next business day.

    4. Delivery Time

    Estimated delivery times depend on your location and the shipping method selected:

    • Standard Shipping: 5-7 business days.
    • Express Shipping: 2-4 business days.

    Delivery times may vary due to unforeseen circumstances such as weather conditions, transportation delays, or public holidays.

    5. Tracking Your Order

    Once your order is shipped, you will receive a confirmation email with a tracking number and a link to track your package.

    6. Delivery Address

    • Please ensure that the delivery address provided during checkout is accurate and complete.
    • We are not responsible for delays or failed deliveries caused by incorrect or incomplete addresses.

    7. Undelivered Packages

    If a package is returned to us due to an incorrect address, refusal to accept delivery, or failure to collect the package, we will contact you to arrange redelivery. Additional shipping charges may apply.

    8. Damaged or Missing Items

    If your package arrives damaged or items are missing, please notify us within 48 hours of receiving the delivery by contacting info@rcdelhi.in or calling 8882848357. Include the following information:

    • Order number.
    • Photos of the damaged package and items (if applicable).

    We will investigate the issue and provide a resolution.

    9. Shipping Restrictions

    Certain items may be subject to shipping restrictions based on local laws or regulations. In such cases, we will notify you during the order process.

    10. Changes to This Policy

    We may update this Shipping and Delivery Policy from time to time. Changes will be posted on this page with the updated effective date.

    Contact Us

    If you have any questions or concerns about this Shipping and Delivery Policy, please contact us:

    • – Email: info@rcdelhi.in
    • – Phone: 8882848357
    • – Address: Vishwas Nagar, Hyderabad-500028, India


    Thank you for choosing www.rcdelhi.in. We are committed to providing you with a seamless shopping experience.